AURA@SCCD/MAXIMO

Complete Mobility Solution for Smart Cloud Control Desk (SCCD), Maximo 7.x EAM (MAM), TSRM and TAMIT
this Mobile Solution is also avialable for BMC Remedy and SAP

ASTIN UNIVERSAL REQUEST APPROVER @ MAXIMO MOBILE APPROVER

AURA (ASTIN UNIVERSAL REQUEST APPROVER) is a simple add-on products designed specifically for MAXIMO/SCCD, which provisions to create tickets ,route workflows and approve Tickets (SR, Incidents, and Problems), offerings, Change, Assets, Work Orders, Purchase Orders etc., in different MAXIMO flavors according to the workflow design. AURA is enlisted in IBM Global Solutions Directory as quick reference of AURA .

AURA Catalog How it works?
AURA Solution is available as
  • Mobile Applications
  • SMS based solution
It works with all the smart phones available in the market.

AURA works as Add-On software that expedite the approval process in all the flavors of MAXIMO i.e. SCCD, EAM, TSRM, Transportation, Oil & Gas, Utility, Real Estate etc. MAXIMO Users receive all the instruction (Actions) required to complete the MAXIMO workflow assignments on their phone via SMS or in Mobile App. Users can respond to that SMS or respond via Mobile App to route the workflow to the next level.

Faster Approval Process and Information Flow

  • Automatic Approval Process on single SMS without opening MAXIMO UI
  • Single Reply SMS to complete assignment
Anywhere, Anytime
  • Works everywhere and automates approval process anytime, supports two-way communication
  • It functions for all existing applications in MAXIMO available in different flavors in real time as well as queue processing.

AURA @Maximo Mobile Application Feature

  • Create New Tickets(SR, Incident ,Problem)
  • Ticket detail and status check
  • Tickets pending approvals status check
  • Single/bulk workflow Inbox/Assignments approval
  • While routing /approving any workflow assignments there is provision to provide input or update any required fields (parent/child objects).
  • Workflow approval for any type of custom or default applications in Maximo/SCCD.
  • Service Offering Catalog workflow approvals and its details
  • Team Assignments Ticket details and re-assignments
  • Change, Release, Asset , Work Order ,Purchase ,PR and other applications approvals and its details.
  • SLA Breach Notifications and its details
  • Real time approval for all workflows assignments
  • Tickets Feedback and Survey

AURA@SMS based Feature

  • Create New Tickets(SR, Incident ,Problem)
  • Single/bulk workflow Inbox/Assignments approval
  • Service Offering Catalog approvals
  • Workflow approval for any type of custom or default applications in Maximo/SCCD Team Assignments Approvals
  • Team Assignments Approvals
  • Change, Release, Asset , Work Order ,Purchase ,PR and other applications approvals
  • Ticket Feedback on Resolve Status
Advantages of the solution
  • Inbox Assignments Approval for Maximo/SCCD
  • Bulk approval process support for all Maximo/SCCD Inbox Assignments
  • Accessible from anywhere,anytime
  • To expedite, quicker turnaround time, location-independent, secure, economical and simple automated process implementation
  • To improve profitability, efficiency and productivity
  • To expedite information conveying to end-user
  • Largely used for information-based services
  • The fastest, easiest and the most cost effective way to keep informed at the same time

We're here to help

AURA Support Contact

E-mail:aura.support@astintechnology.com
Call us at: +91 120-6515370-75
US Office No.: +1-916-520-0878

CUSTOMER LOGIN

User Name

Password

How AURA Solution Works with Maximo/SCCD

  • Automatically detect active inbox assignments against the users.
  • Automatically detect associated workflows.
  • Sends SMS for each active assignment with unique code against each workflows actions
  • User can complete the workflow assignments by opting either of the two ways through Mobile App or SMS
  • Reply on SMS received with unique code against each action to complete assignments.
  • AURA supported for Android, iOS, Blackberry,Windows and Symbian phone to interact with Maximo/SCCD
  • Single and Bulk Inbox/Assignments workflow approvals
  • While routing /approving any workflow assignments there is provision to provide input or update any required fields (parent/child objects).
  • Workflow approval for any type of custom or default applications created in Maximo/SCCD
  • Service Offering Catalog workflow approvals and its details

Contact Us

India Office:

Astin Softech Pvt. Ltd. A-42, Sector-63, 2nd Floor Noida, (U.P.) 201301
Phone: +91 120-6515371-75
Fax: +91 120-4247901
Email: info@astinsoftech.com
Website: www.astinsoftech.com


US Office:

Astin Softech Inc 544 LAWRENCE EXPRESWAY, SUNIVALE CA 94085
Phone: +1 916 520 0878
Email: info@astinsoftech.com

Stay Connected

FACEBOOK
tWITTER
LINKEDIN
GOOGLE PLUS